Community Guidelines

1. About

At VStream, our mission is to provide a safe and uplifting environment for VStream performers and members of the VStream community. We all come from different places in the world and have different beliefs, values, experiences and circumstances that we must live with. At VStream, we strive to celebrate our differences while maintaining honesty, dignity and respect for ourselves and for everyone on the Platform. To achieve this goal, we ask that ALL users participate in such a way that promotes a friendly, positive experience for everyone within our global community.

In addition to our Terms of Service, we provide the following rules for our community. These rules fall under a common sense philosophy and apply to all user generated content and activity on our Services. This is considered a living document that we regularly update based on the evolution of the VStream community and service. Additional guidelines or specific exceptions may be applicable for certain services or properties under the VStream Service.

The following Guidelines represent our best efforts to define the policies of the Platform. To protect the integrity of our evolving community, as the provider of the service, we at VStream reserve the right to suspend any account at any time for any conduct that we determine to be inappropriate or harmful. Such actions may include: removal of content, a strike on the account, and/or suspension of account(s).

2. Breaking the Law

You must respect all applicable local, national, and international laws while using our services. Any content or activity featuring, encouraging, offering, or soliciting illegal activity is prohibited.

This includes committing or aiding in the malicious destruction, defacement, or theft of public or another person’s private property without permission on stream.

3. Suspension Evasion

All suspensions are binding until expiration or removal upon successful appeal. Any attempt to circumvent an account suspension or chat ban by using other accounts, identities, or by appearing on another user’s account will also result in an additional enforcement against your accounts, up to an indefinite suspension.

In addition, it is prohibited to use your channel to knowingly feature or advertise a suspended user. We understand that there may be instances where suspended users may appear on your stream due to circumstances beyond your control, such as through third-party videos, but we expect that you make a good faith effort to remove them from your broadcast, mute them, or otherwise limit their interactions with your stream.

4. Self-Destructive Behavior

Activity that may endanger your life, lead to your physical harm, or encourage others to engage in physically harmful behavior is prohibited.

We understand that content creators and viewers will discuss these sensitive topics and we want VStream to remain a safe space to do so. Anyone should be able to talk about previous and current struggles, if they so choose. What is not allowed is discussing or broadcasting any of these topics in a way that glorifies, promotes, or encourages these potentially dangerous behaviors.

Some examples of self-harm behaviors and related content that we prohibit are:

  • Cutting of the wrists or mutilation of body parts;

  • Suicide attempts and threats of suicide;

  • Glorification and/or promotion of self-harm;

  • Sharing of suicide notes and/or graphic details related to a real suicide.

  • Promotion of eating disorders and sharing of eating disorder content - the following are specific examples:

  • Saying that you’re “pro-ana” because of the weight it helped you lose;

  • Sharing your diet plan of not eating for 3 days and then binge eating on day 4;

  • Telling viewers to regularly exercise and purge every other meal;

  • Use of hard drugs;

  • Misuse of legal substances and substances not fit for human consumption (e.g., prescription drugs, whippets, tide pods, bleach);

  • Dangerous consumption of alcohol or other substances that lead to being incapacitated;

  • Dangerous or distracted driving, including using a phone while driving and drunk driving.

We do not make exceptions for self destructive behavior performed as a stunt or gag made in jest, or meant to entertain, when the behavior could reasonably be expected to cause physical injury.

If you feel like you’re struggling, or you’ve encountered someone who you believe might hurt themselves or others, or someone is at immediate risk of suicide, please contact an appropriate professional with the resources and expertise for urgent support that fits your needs and comfort, for instance, a mental health hotline or local law enforcement.

5. Violence and Threats

Acts and threats of violence will be taken seriously and are considered zero-tolerance violations and all accounts associated with such activities will be indefinitely suspended. This includes, but is not limited to:

  • Attempts or threats to physically harm or kill others

  • Attempts or threats to hack, DDOS, or SWAT others

  • Use of weapons to physically threaten, intimidate, harm, or kill others

  • VStream does not allow content that depicts, glorifies, encourages, or supports terrorism, or violent extremist actors or acts. This includes threatening to or encouraging others to commit acts that would result in serious physical harm to groups of people or significant property destruction. You may not display or link terrorist or extremist propaganda, including graphic pictures or footage of terrorist or extremist violence, even for the purposes of denouncing such content.

In situations where a user has lost control of their broadcast due to severe injury, medical emergency, police action, or being targeted with serious violence, we will temporarily remove the channel and associated content.

In exceptional circumstances, we may preemptively suspend accounts when we believe an individual’s use of VStream poses a high likelihood of inciting violence. In weighing the risk of harm, we consider an individual’s influence, the level of recklessness in their past behaviors (regardless of whether any past behavior occurred on VStream), whether or not there continues to be a risk of harm, and the scale of ongoing threats.

6. Hateful Conduct and Harassment

Hateful conduct and harassment are not allowed on VStream. Hateful conduct is any content or activity that promotes or encourages discrimination, denigration, harassment, or violence based on the following protected characteristics: race, ethnicity, color, caste, national origin, immigration status, religion, sex, gender, gender identity, sexual orientation, disability, serious medical condition, and veteran status. We also provide certain protections for age. VStream has zero tolerance for hateful conduct, meaning we act on every valid reported instance of hateful conduct. We afford every user equal protections under this policy, regardless of their particular characteristics.

Harassment has many manifestations, including stalking, personal attacks, promotion of physical harm, and malicious false report brigading. Sexual harassment, specifically, can take the form of unwelcome sexual advances and solicitations, sexual objectification, or degrading attacks relating to a person’s perceived sexual practices.

We will take action on all instances of hateful conduct and harassment, with an increasing severity of enforcement when the behavior is targeted, personal, graphic, or repeated/prolonged, incites further abuse, or involves threats of violence or coercion. The most egregious violations may result in an indefinite suspension on the first offense.

Learn more about our hateful conduct and harassment policies and enforcement.

7. Unauthorized Sharing of Private Information

Do not invade the privacy of others. It is prohibited to share content that may reveal private personal information about individuals, or their private property, without permission. This includes but is not limited to:

  • Sharing personally identifiable information (such as real name, location, or ID)

  • Sharing restricted or protected social profiles or any information from those profiles

  • Sharing content that violates another’s reasonable expectation of privacy, for example streaming from a private space, without permission

  • Impersonation

  • Content or activity meant to impersonate an individual or organization is prohibited. Any attempts to misrepresent yourself as a member of VStream representatives is a zero-tolerance violation and will result in indefinite suspension.

8. Account Usernames and Display Names

In order to ensure that our community is safe and inclusive, inappropriate account names that violate our Community Guidelines  are prohibited. We also recognize that an account’s username has more impact across our services than many other forms of content because they are persistent, cross-functional, and, in most cases, much more visible. Because of this, we have additional, higher standards for usernames based on reducing harm across our services. Usernames and display names created on VStream may not include:

  • Breaking the Law, including Terrorism and Child Exploitation

  • Violence and Threats

  • Hateful Conduct

  • Harassment and Sexual Harassment

  • Unauthorized Sharing of Private Information

  • Impersonation

  • Glorification of natural or violent tragedies

  • Self-Destructive Behavior

  • References to recreational drugs, hard drugs, and drug abuse, with exceptions for alcohol, tobacco, and marijuana

  • References to sexual acts, genital, or sexual fluids

9. Spam, Scams, and Other Malicious Conduct

Any content or activity that disrupts, interrupts, harms, or otherwise violates the integrity of VStream services or another user’s experience or devices is prohibited. Such activity includes:

  • Posting large amounts of repetitive, unwanted messages or user reports

  • Distributing unauthorized advertisements

  • Phishing

  • Defrauding others

  • Spreading malware or viruses

  • Misinformation (such as feigning distress, posting misleading metadata, or intentional channel miscategorization)

  • Harmful misinformation actors

  • Tampering (such as artificially inflating follow or live viewer stats)

  • Selling or sharing user accounts

  • Reselling VStream services or features

  • Defacing, or attempting to deface, website pages or other VStream services (such as uploading inappropriate or malicious content)

  • Cheating a VStream rewards system

  • Harmful Misinformation Actors

In order to reduce harm to our community and the public without undermining our creators ’ open dialogue with their communities, we also prohibit harmful misinformation superspreaders who persistently share misinformation on or off of VStream. We seek to remove users whose online presence is dedicated to (1) persistently sharing (2) widely disproven and broadly shared (3) harmful misinformation topics.

This policy is focused on VStream users who persistently share harmful misinformation. It will not be applied to users based upon individual statements or discussions that occur on the channel. All three of the criteria listed above must be satisfied in order for us to take action on an account. We will evaluate whether a user violates the policy by assessing both their on-platform behavior as well as their off-platform behavior. You can report these actors by sending an email to [email protected] with the account name and any available supporting evidence.

Below we provide a short list of non-comprehensive examples of the types of content that harmful misinformation actors persistently share. However, misinformation evolves rapidly, and we will continue to update these guidelines and topic categories as new trends and behaviors emerge.

  • Misinformation that targets protected groups, which is already prohibited under our Hateful Conduct & Harassment Policy

  • Harmful health misinformation and wide-spread conspiracy theories related to dangerous treatments, COVID-19, and COVID-19 vaccine misinformation

  • Discussions of treatments that are known to be harmful without noting the dangers of such treatments

  • For COVID-19—and any other WHO-declared Public Health Emergency of International Concern (PHEIC)—misinformation that causes imminent physical harm or is part of a broad conspiracy

  • Misinformation promoted by conspiracy networks tied to violence and/or promoting violence

  • Civic misinformation that undermines the integrity of a civic or political process

  • Promotion of verifiably false claims related to the outcome of a fully vetted political process, including election rigging, ballot tampering, vote tallying, or election fraud

  • In instances of public emergencies (e.g., wildfires, earthquakes, active shootings), we may also act on misinformation that may impact public safety

10. Nudity, Pornography, and Other Sexual Content

Nudity and sexually explicit content or activities, such as pornography, sexual acts or intercourse, and sexual services, are prohibited.

Content or activities that threaten or promote sexual violence or exploitation are strictly prohibited and may be reported to law enforcement. Child exploitation will be reported to authorities via the National Center for Missing & Exploited Children.

11. Extreme Violence, Gore, and Other Obscene Conduct

Content that exclusively focuses on extreme or gratuitous gore and violence is prohibited.

12. Intellectual Property Rights

You should only share content on your VStream channel that you own, or that you otherwise have rights to or are authorized to share on VStream. If you share content on your VStream channel that you do not own or otherwise do not have the rights to share on VStream, you may be infringing another person’s intellectual property rights. This includes any third party content included in your content, derivative creations, or performances of others’ copyrighted content. We encourage you to assess your content for adherence to applicable intellectual property laws and the proper application of principles such as fair use, and to secure all appropriate rights needed, before sharing your content on VStream.

Any unauthorized content you share on VStream violates our Terms of Service and is subject to removal. Multiple violations of our policies may lead to a permanent suspension of your account. Rights holders may request that VStream remove unauthorized content and/or issue penalties through the following processes:

  • For copyrighted works, the notice-and-takedown process described in our DMCA Guidelines.

  • For trademarks, the process described in our Trademark Policy.

  • For copyrighted works owned by rights holders with whom VStream has contractual arrangements, we may have separate reporting and handling processes, for example, the Music Reporting Process.

Examples of content you should not share on VStream without permission from the rights holders or unless otherwise permitted by law include:

  • Other VStream creators’ content

  • Pirated games or content from unauthorized private servers

  • Content from other sites

  • Movies, television shows, or sports matches

  • Music you do not own or do not have the rights to share

  • Goods or services protected by trademark

13. Content Labeling

You are expected to accurately label your content to the best of your ability. When choosing a category or tag, please choose whichever best describes your content. Deliberate or extensive misuse of titles, tags, games/categories, or other metadata are prohibited.

14. Additional Gaming Content Guidelines

Referring Users to  Slots, Roulette, and Dice Games

Linking to sites that include slots, roulette, or dice games, or sharing affiliate links or referral codes to such sites is not allowed.

15. Cheating in Online Games

Any activity, such as cheating, hacking, botting, or tampering, that gives the account owner an unfair advantage in an online multiplayer game, is prohibited. This also includes exploiting another broadcaster’s live broadcast in order to harass them in-game, such as stream sniping.

16. Off-Service Conduct

VStream is committed to facilitating vibrant and dynamic communities, which can only happen if our users feel secure and protected. In order to achieve this goal, VStream enforces against severe offenses committed by members of the VStream community that occur outside of our services, such as hate group membership, terrorist recruitment, sexual assault, and child grooming. We will investigate reports that include verifiable evidence of these behaviors and, if we are able to confirm, issue enforcements against the relevant users. We will also consider allegations of similarly severe conduct by those wishing to join the VStream community and, if substantiated, we will terminate the account.

We will do our best to ensure that our enforcement decisions are accurate, which in some cases will necessitate us bringing in a third party investigator for thorough and impartial review. If we are able to verify reports of off-service statements or behaviors that relate to an incident that took place on VStream, we will use this evidence to support and inform our enforcement decisions.

17. Summary: Video Uploads and External Links

The safety of our VStreamers, viewers, and partners is our highest priority. We look to each of you to help us protect this unique and vibrant community. It’s important you understand our Community Guidelines, and the role they play in our shared responsibility to keep VStream safe.Video uploads and use of links that send users to websites featuring content that violates our Community Guidelines are not allowed on VStream.If you find content that violates this policy, report it. Instructions for reporting violations of our Community Guidelines are available here. If you've found a few videos or comments that you would like to report, you can report the channel.What this policy means for youIf you're posting contentDon’t post links in your content on VStream if they direct users to content that violates our Community Guidelines. This includes links that fit any of the descriptions noted below.

  • Links to pornography

  • Links to websites or apps that install malware

  • Links to websites or apps phishing for a user’s login credentials, financial information, etc.

  • Links to websites, apps, or other information technology that give unauthorized access to audio content, audiovisual content, full video games, software, or streaming services that normally require payment

  • Links to websites that seek to raise funds or recruit for terrorist organizations

  • Links to sites containing Child Sexual Abuse Imagery (CSAI)

  • Links to sites selling items noted in our regulated goods guidelines

  • Links to content that would violate our hate or harassment policies if uploaded to YouTube

  • Links to content encouraging others to commit violent acts

  • Links to content ​​that spread medical misinformation contradicting local health authorities’ (LHA) or the World Health Organization’s (WHO) medical information about COVID-19

  • Links to websites or apps that spread misleading or deceptive content that can cause serious risk of egregious harm, such as interfering with democratic processes

This policy applies to video, audio, video descriptions, comments, pinned comments, live streams, and any other VStream product or feature. Links can take any form that would direct a user to a site off VStream, including: clickable urls, showing text of urls in videos or images, obfuscated urls (e.g., writing “dot com” instead of “.com”), verbally directing users to other sites via video or audio, or encouraging viewers to visit creator profiles or pages on other sites. Please note this is not a complete list.Note: Affiliate content doesn't violate VStream’s Terms of Use. However, massively posting affiliate content in dedicated accounts may violate our policies around spam. You can learn more about what's allowed in our Spam, deceptive practices & scams policies.Examples

  • Here are some examples of content that’s not allowed on VStream.

  • A video featuring sexually themed content whose description says “click here to see what VStream won’t allow!” and contains a link to a pornographic site.

  • A gameplay video whose description contains a link to a website promising in-game currency or online store credit but really links to a site that infects the user’s computer with malware.

  • Posting a link to a phishing site that steals users’ banking logins and passwords.

  • Instructing viewers to copy and paste an unclickable link in the video that takes them to a pornographic or spammy site.

  • Any link leading users to a website, file hosting service, etc. that allows them to access or download child sexual abuse imagery.

  • Verbally directing viewers to a website to find a profile or page on another platform so they can watch content that violates VStream’s Community Guidelines.

  • Embedding a url in a video of a site that would mislead voters about the time, place, means, or eligibility requirements for voting.

  • A link to an article claiming that COVID-19 vaccines are part of a depopulation agenda.

Please remember these are just some examples, and don't post content if you think it might violate this policy.What happens if content violates this policyIf your content violates this policy, we’ll remove the content and send you an email to let you know. If this is your first time violating our Community Guidelines, you’ll likely get a warning with no penalty to your channel. If it’s not, we may issue a strike against your channel. If you get 3 strikes within 90 days, your channel will be terminated. You can learn more about our strikes system here.We may terminate your channel or account for repeated violations of the Community Guidelines or Terms of Service. We may also terminate your channel or account after a single case of severe abuse, or when the channel is dedicated to a policy violation.